An agreement has been made between the Company and
the Client, as named in the online order form,
whereby the Client agrees to purchase the product
and, where applicable the installation of the product
to their vehicle. The terms set out below constitutes
the whole Agreement.
1) The Company will deliver the product to the Clients
address by courier within 2 working days unless the
product comes with a mobile installation, in which
case the product will be delivered by the installing
engineer on the date of installation. The installation
will be done in accordance with the manufacturers recommended
installation guidelines and specifications.
2) The product remains the property of the Company
until the invoice has been paid in full.
4) The Client warrants being the owner or duly authorised
agent of the vehicle and as such is entitled to enter
into this agreement.
5) The Client agrees to allow the Companies employees
or representatives’ free access to the vehicle at all
reasonable times for the purpose of repairing any defects
in workmanship.
6) The Company will incur no liability to the Client
for any delays in delivery or installation of the product
caused by reasons beyond the Companies control.
7) Any delivery dates and installation dates and times
given by the Companies representatives are only estimates
and whilst the Company will use its best endeavours
to adhere to any targets given, the Client appreciates
that the Company cannot undertake to deliver the product
or complete the installation on such dates.
8) The Client understands that fitting the product
will require minor modifications to the vehicle such
as brackets, drilled holes, additional wiring etc and
the Companies representative will in all cases refer
to the manufacturers recommendations and specifications.
9) The product is covered by the Manufacturers Guarantee,
which is 1 year for supply only products and lifetime
for electronic alarm systems subject to an annual service
taking place. When a service does not take place annually
the Guarantee will cease after 1 year. Services can
be arranged through the sales department and must not
exceed the anniversary of the date of fitting. Included
within this Guarantee is a mobile repair and replace
service throughout the UK mainland for the first 3
months. Thereafter a mobile call-out fee will apply
if the Company is requested to send a mobile engineer
to the Clients location. Alternatively, the Client
is at liberty to return the faulty product to the Company
for repair or replacement at their own cost. The Company
will endeavour to return the product within 14 days.
a) The Company shall be under no liability in respect
of defects occurring with the installation arising
from wilful damage, ingress of water, misuses, damage
as a result of vehicular accident, unauthorised repairs
without the Companies approval, unauthorised modifications,
use of incorrect consumables such as batteries and
keys, fire, flood and acts of God.
b) The Company shall be under no liability if the total
price for the product has not been paid.
c) The Company shall be under no liability in respect
of failure of the product due to the Client failing
to adhere to any manufacturers recommended procedures,
such as valet mode and service over ride and the replacing
of remote control batteries.
d) The Companies installation workmanship Guarantee
may be transferred for a fee. Details of which are
available from the company.
e) In the event that an engineer attends a reported
fault and the fault is not the responsibility of the
Company, a call-out charge will be made to the Client.
10) The contract may be cancelled by the Client with
a 25% charge of the total order being made to cover
costs providing this is no later than 24 hours prior
to the agreed time of delivery or installation.
11) If the Client cancels the order in less than 24
hours of the agreed time of delivery or installation,
a charge of 50% will be applied.
12) If upon arrival the vehicle is unsuitable to be
worked on, i.e. does not start or is deemed un-roadworthy,
the installation will be forfeited and a second appointment
will be required and the Client charged.
13) If the Client wishes to change the location of
the vehicle in less than 24 hours prior to the agreed
delivery or installation date, the installation will
be forfeited and a second appointment will be required
at a cost to the Client.
15) The Company shall be entitled to cancel the contract
at:
a) Within 14 days from any vehicular survey carried
out by the Companies representative.
b) At any time if the Company is hindered from delivering
the product and completing the installation by any
event beyond the Companies control.
c) In either of the above cases unless the cancellation
is brought by wrongful behaviour of the Client, the
Company shall repay to the Client the full amount paid
by the Client. The Company will not otherwise be under
any liability whatsoever except as may otherwise be
provided by statute.
16) The contract comprises of the online order placed
and the above conditions. No variations will be deemed
to be agreed by the Company unless they are set out
in writing and signed by a director of the Company.
18) Should the Company not enforce the terms of this
Agreement, it shall not be deemed to be a waiver of
any of the Companies rights.
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